Is there a special rate for children? The Canadian E-Fest is a family-oriented event, and the Formula E race itself is a very quiet event, emitting less noise than the average vacuum cleaner However, children’s attendance at the conference and concerts should be left to the discretion of the parents. Children 12 years of age… Continue reading Child rate
Archives: FAQs
When will my tickets be delivered?
You will receive a confirmation email immediately after completing your purchase. Your e-ticket(s) will be sent in a second email following the payment.
What method of shipment is used?
All tickets will be virtual, sent by email or available within MyAccount.
My payment was refused, what should I do?
If for some reason your payment fails, or if you wish to pay using another method, then follow these steps to complete the payment: – Click “My Account” – Log into your account Choose “My Orders” – Click “pay now” on the outstanding invoice and follow the steps to complete payment. Please note that as… Continue reading My payment was refused, what should I do?
How can I purchase a Canadian E-Fest travel package?
Yes, please visit https://www.canadianefest.com/hotels/ for further details or call 1 888 70-EFEST (3 3378) extension 3.
Where can I find more information about the Fund?
https://www.opc.gouv.qc.ca/en/consumer/good-service/travel/compensation-fund/
What is the Compensation Fund for Customers of Travel Agents?
The Fund is a financial protection plan for travellers administered by the Office de la protection du consommateur. The Fund reimburses you for paid tourism services (plane tickets, hotel rooms, cruises, etc.) that you have not received, on condition that these services were purchased from a travel agency that holds a licence from the Office.
Can I add tickets to my order after the booking has been processed?
Once a transaction is complete, the sale is final. In order to purchase additional tickets, you will have to create a new order.
What happens if my tickets are stolen, destroyed or lost?
Please contact us at [email protected] for any issues with tickets. As these tickets will be sent electronically, you will be able to find them within your MyAccount.
How do I know whether the tickets I want are still available?
All available tickets are displayed online https://www.canadianefest.com/tickets/
